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Knowledgebase and FAQs
Search support articles and find answers to frequently asked questions.
Popular Knowledgebase Articles Views
 How do I update my map?
78262
 Do I have the latest software version?
47504
 What is the USB port used for?
20644
 Why do we charge customers for map updates?
17594
 Where are software updates for my vehicle navigation GPS receiver?
15661
 Do I need to keep the SD card in the GPS at all times?
14166
 How long can I operate my Magellan GPS on a fully charged battery?
11280
 How do I know if my Maestro/RoadMate is using the new maps from the SD card?
8645
 How long is my warranty?
7711
 I received my GPS as a Christmas gift, I need to send it for repairs but I do not have a sales receipt, can it be repaired under warranty?
7709
 I do not have my proof of purchase, how do I obtain warranty repairs?
5529
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 What is (MDL) Multiple Destination Routing?
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