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Knowledgebase and FAQs
Search support articles and find answers to frequently asked questions.
Popular Knowledgebase Articles Views
 How do I update my map?
45026
 Do I have the latest software version?
26535
 What is the USB port used for?
11597
 Why do we charge customers for map updates?
10999
 Where are software updates for my vehicle navigation GPS receiver?
9160
 Do I need to keep the SD card in the GPS at all times?
8225
 How long can I operate my Magellan GPS on a fully charged battery?
6467
 How do I know if my Maestro/RoadMate is using the new maps from the SD card?
5211
 I received my GPS as a Christmas gift, I need to send it for repairs but I do not have a sales receipt, can it be repaired under warranty?
4233
 How long is my warranty?
4232
 I do not have my proof of purchase, how do I obtain warranty repairs?
2822
Latest Knowledgebase Articles
 Why does my home address change to last address I route to?
 Why do I receive a message saying "This accessory is not made to work with iPhone?"
 How do I remove the iPhone or iPod touch from the Car Kit once it has been installed?
 When installing the iPhone or iPod touch into the Car Kit which way should the screen face?
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